Courier fees are free of charge! During busy times your order may take longer to process and we thank you for your patience.
All orders will be delivered within South Africa, door to door, using our preferred courier service. Delivery to a physical address will take place only on weekdays and during business hours. No deliveries to a PO Box will be made. Orders will take approximately 2 to 7 working days from date of dispatch.
We endeavour to have all displayed items in stock at all times, however due to circumstances beyond our control, there may be an inventory constraint. Should an item you have ordered not be in stock, you will be contacted by our team.
Please ensure that the delivery address is correct and make sure that someone will be available to receive the order at all times (work address). If the courier is unsuccessful in his attempt to deliver the ordered goods and the order is returned to Femke Kleisen Designs, you will be charged an additional handling fee.
Femke Kleisen Designs does not take responsibility for stolen items, late deliveries or damage caused during the courier of the items. We will ensure that the order is packaged and wrapped as best as possible.
Should you wish to use your own courier services to collect your order from Femke Kleisen Designs, we will gladly assist. We however do not take responsibility what so ever for the order once the courier service has collected the items.
Costs incurred by the client for courier by their own service providers are for their own account. Femke Kleisen Designs will not reimburse the client what so ever.